Bus from Ottawa, CA to Toronto: Tickets & Schedules

The seating was assigned, with the 15 or so passengers crammed together in the back of the bus, leaving the rest of the bus empty. Wifi didn't work.

Very prompt. Not a lot of personal space--other passengers take up more space than their seat.

There was no internet on the bus. My elderly mother was depending on that to arrange pick up in Scarborough.

Cramped uncomfortable seats. Waited near Belleville for an hour for no obvious reason. Late to destination (airport) by 45 minutes

The pickup and drop-off were efficient, driver was very nice, and the seats were comfortable. I didn’t get to try the WiFi as I didn’t realize until the ride was almost over, but perhaps next time. The bus was really really cold though, I wore a jumper and toque but was still shivering. It felt like there was a draft coming from underneath the window.

Everything went well for me it was on time the trip was pleasant plus the driver was helpful and courteous

It was good overall.. the second bus from Kingston to Toronto was very uncomfortable and we were unable to sleep bad chair posture

This trip was terrible and did not work out because of a delay of changing drivers in Kingston. We did not arrive by scheduled arrival time of 7:15 instead arriving 45 min later. I missed my next connection and I had to cancel my whole trip and take the next bus back home

Bus arrived late, check in was slow and unprofessional making me think anyone could get on without a ticket, we then stopped in Kingston for over an hour because of a driver mixup. I arrived at the destination 2 hours later than expected. Delays were not caused by traffic.

My experience with ONEXBUS was overall very good: booking was easy, the bus was clean and comfortable, the ride was smooth and on time, and the driver was excellent - professional, friendly, helpful with luggage, and safe on the road, which made the journey stress-free. The only weird part was the price: when I went to book it showed $28, but I ended up paying around $41, so I wish the final price including any taxes or fees had been clearer before payment. Even so, I'd recommend ONEXBUS and would travel with them again, and I want to give a special thank-you to the driver for doing a great job.

On time, break time on service center, great price! Just a little noisy and a small paper bag for on side of seat would be more consistent to put small garbage things.

The trip was punctual and the driver was very nice, but the location said 300 instead of 200 in the address which was a little confusing.

I didn’t enjoy the bus coming an hour and 30min. I liked the cleanliness of the bus and the seats were comfortable. Overall a good trip, but just way too long.

Worst ride. Bus delayed one hour and a half for departure without prior notice. Arrived at destination delayed in traffic by 2.5 hours after expected arrival.

Driver was very nice and waited for everyone after a longer rest stop, what was out of his control was the 2 hour delay because of traffic on the highway

The picking and drop stops are so weird no one can find it easily but the bus service is very good

3 hours delay because of technical problem and no vouchers or refund or even Water!

Driver was courteous. Bus was clean. Seat was comfortable. Driver dealt with a passenger who had a medical emergency when disembarking for a time break in Kingston. Driver stayed calm, contacted emergency services and comforted victim until paramedics arrived. He also liaisoned with Starbuck staff as the emergency ended up on the restaurant property adjacent to the bus lay up at the Harvey’s. Driver kept us informed and as no was going to Scarborough Station or there were no scheduled pick ups, he was able to keep on time. Kudos to him.

Very spatious, charging station and very accommodative driver. Excellent service!